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Terms of Service

Last updated: January 8, 2025

1. Acceptance of Terms

By accessing or using Greetyr ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including churches, religious organizations, and their representatives ("Users", "you", or "your").

2. Description of Service

Greetyr provides an AI-powered chat assistant designed specifically for churches and religious organizations. The Service allows you to:

  • Create and deploy AI chat assistants on your website
  • Upload documents to train the AI on your church's specific information
  • Connect social media accounts for content synchronization
  • Manage visitor conversations and escalations
  • Customize the appearance and behavior of your chat assistant

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring you have authority to bind your organization to these Terms

4. Subscription and Payment

Greetyr offers subscription-based pricing plans. By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your selected plan
  • Provide valid payment information
  • Allow automatic recurring billing unless you cancel

Free Trial: New users receive a 30-day free trial. A credit card is required to start your trial, but you will not be charged until the trial ends. Your subscription will automatically begin at the end of the trial unless you cancel.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds are provided for partial billing periods.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, threatening, or harassing content
  • Distribute spam, malware, or other harmful software
  • Attempt to gain unauthorized access to our systems
  • Misrepresent your identity or affiliation
  • Use the Service for any purpose other than its intended religious/church use

6. Content and Data

Your Content: You retain ownership of all content you upload to the Service, including documents, images, and church information. By uploading content, you grant us a license to use, process, and display that content solely for the purpose of providing the Service.

AI Responses: The AI assistant generates responses based on your uploaded content and general knowledge. While we strive for accuracy, AI responses may occasionally be incorrect or incomplete. You are responsible for reviewing AI-generated content for appropriateness.

Visitor Data: The Service collects conversation data from visitors who interact with your chat assistant. You are responsible for informing visitors about data collection as required by applicable laws.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Greetyr and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

9. Third-Party Services

The Service integrates with third-party services including payment processors (Stripe), social media platforms (Facebook, Instagram, YouTube), and AI providers (OpenAI). Your use of these integrations is subject to their respective terms of service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREETYR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or goodwill
  • Service interruption or computer damage
  • Cost of substitute services
  • Any damages arising from AI-generated content

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Indemnification

You agree to indemnify and hold harmless Greetyr, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

16. Contact Us

If you have any questions about these Terms, please contact us at support@greetyr.com

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